My Number Card（マイナンバーカード）
‘My Number’ System（マイナンバー制度）
A ‘My Number’ is a 12-digit number assigned to all people, foreigners included, with a resident registration in Japan. ‘My Number’ individual numbers are used mainly in relation to taxation, welfare and disaster countermeasures.
My Number Card（マイナンバーカード）
My Number Card is an IC card with ID photograph as well as ‘My Number’ printed.
It can be used not only to prove your personal identity or your ‘My Number’ but also to receive various services such as municipal ones and electronic applications with electronic certificate including e-Tax, etc.
Image of My Number Card
You can do the following with your My Number Card
・Obtain certificates and official documents (including certificates of residence) at convenience stores, etc.
・Use the card as official identification
・Complete a range of official formalities online
・Use the card as a document to prove your 'My Number' individual number
・Use the card as a health insurance certificate (it is necessary to apply in advance)
How to apply for a My Number Card（マイナンバーカードの申請）
Application form is necessary to apply for My Number Card.
When you enter Japan for the first time, one month after you complete the formalities for resident registration, you will receive by post a ‘Individual Number Notification Form’, a document that shows your My Number, and also an application form for a My Number card.
Use the application form received by post, and apply using a smartphone or computer, or by post.
Image of An Individual Number Notification
＜Envelop＞
＜An Individual Number Notification＞
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How to apply |
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Scan the QR code seen on the application form, and access to the website for application. Register your e-mail address and face photo data. Then, enter all required information and send according to the instruction on the screen. |
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Access to the online application website and enter 23digit ID displayed on the application form. After registering your e-mail address, attach your face photo data. Then, enter all required information and send according to the instruction on the screen. |
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Fill in all required information and attach your face photo on the application form. Then, send the form in the enclosed return envelope. (No stamp necessary) |
※Please see ‘My Number Card General Site' for more details about the application.
Check points of your photograph（写真チェックポイント）
Please see “check points for photos in ‘My Number Card General Site” about the notes of your face photo to attach for the application.
Receiving the My Number Card（マイナンバーカードの受け取り）
Approximately 4weeks to 6weeks after applying for My Number Card, an issuance notice (post card type) is mailed to your registered residential address. Please visit the municipal office yourself within the deadline printed on the notice.
Image of An Issuance Notice
Pickup Place（受取場所）
A pickup place is printed on the front side of the notification.
You can also pick up at Hachihonmatsu Sub-Branch Office, Takaya Sub-Branch Office, or Shiwa Sub-Branch Office. If you want to change your pickup place, please contact the municipal office more than 5 business days before.
What to bring（持って行くもの）
- The issuance notice（post card type）
- Identity verification documents（resident card, driver’s license, etc.）
※More than two identity verification documents may be needed. For more details, check the information guide sent to you with the issuance notice.
If You Have Lost Your My Number Card（マイナンバーカードの紛失）
1.Contact the Personal Number Card Call Center, and apply to have the use of the card temporarily suspended.
Japanese：0120-95-0178 （Open 24 hours a day, 365 days a year）
foreign languages：0120-0178-27 or 0570-064-738（tolled）
・English, Chinese, Korean, Spanish, Portuguese ※vailable 24hours a day
・Thai, Nepali, Indonesian（available 9：00～18：00）
・Vietnamese, Tagalog（available 10：00～19：00）
2. Submit a Notification of Lost Property at a Police Station.
3. Make a note of the receipt number of the Notification of Lost Property.
4. Apply at the Citizens’ Affairs Division in the City Office to have the My Number card canceled and reissued. You will have to pay a fee for this.
inquiries
Citizens' Affairs Division (Shimin-ka, 市民課）: 082-420-0925
Location: 1F Main building
Please click here for any enquires by email.
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For inquiries to the International Exchange Section of the Civic Affairs Division, please click here.
更新日：2024年03月13日