Higashihiroshima City Public Wireless Wi-Fi(東広島市公衆無線Wi-Fi)
1 Overview(概要)

Higashihiroshima City provides a public wireless LAN service called ’Higashihiroshima Free Wi-Fi’ at public facilities throughout the city.
Posters are displayed at Wi-Fi locations, so please feel free to use the service.
The service is free of charge.
2 How to Use(利用方法)
There are three ways to connect.
Please choose the method that suits you best.
Method 1: Connection via E-mail
First-time Users


- From your Wi-Fi settings, select ’HGH Free Wi-Fi (E-mail)’.
You will be temporarily connected to the internet for 10 minutes. Please complete the following steps during this time. - The Wi-Fi usage screen will appear.
- Select ’Account Registration(アカウント申請)’ at the bottom of the screen.
- Enter your Name(名前), E-mail(Eメール), E-mail (Confirmation)(Eメール(再入力)), Password(パスワード), and Password (Confirmation)(パスワード(再入力)), then select ’New Account Registration(新規アカウント申請).’
- A confirmation message will be sent to the e-mail address you entered.
- Select the URL in the e-mail message.
This completes the registration process.
If your internet connection is disconnected, please follow the steps below for returning users.
Returning Users

- From your Wi-Fi settings, select ’HGH Free Wi-Fi (E-mail)’.
- Enter your registered E-mail(Eメール) and Password(パスワード), and check ’Agree to the Terms of Use(利用規約に同意).’
- Select ’Log In(ログイン)’ at the bottom of the screen.
This completes the connection process.
Method 2: Connection via eduroam (For University Students)
eduroam is a secure Wi-Fi service that allows university students to connect using their own university credentials (ID and password).
This method is intended for users affiliated with universities or research institutions.

- From your Wi-Fi settings, select ’eduroam.’
- Enter your university ID and password.
This completes the connection process.
Method 3: Connection via Open Roaming
Higashihiroshima Free Wi-Fi uses a technology called Open Roaming.
Open Roaming is an international roaming platform. Once users complete the initial setup, their devices will automatically connect to Wi-Fi whenever they are near a supported Wi-Fi spot.
Step 1: Register for the Citizen Portal Site (Only for users who are not yet registered)
※ If you are already registered on the Citizen Portal Site, this step is not required.
To enable automatic Wi-Fi connection, registration on the Citizen Portal Site is required. Please register using the link below.
New Registration
Step 2: Access the Profile Download Page
(For users already registered on the Citizen Portal Site)
- Access the profile download page using the link below:
Profile Download
- Log in to the Citizen Portal Site.
Step 3: Download the Profile
The following steps are quoted from instructions published by NTT Broadband Platform, Inc.
(Source: ‘For Android’ / ‘For iPhone’)


- Select ’Register Here(登録はこちら)’.
- Review the Terms of Use and select ’Agree and Proceed with Registration(同意して登録に進む)’.
- Choose a login method (Google or Apple).
- Complete identity verification (example shown uses Google).
- Download the profile.
- Select ’Install(インストール).’
- Select ’OK.’
Additional steps for iPhone users only:

- Select ’Settings.’
- Select ‘Downloaded Profile’ → ’Install’ → Enter your password → Select ’Install’.
After this setup, your device will automatically connect when Higashihiroshima Free Wi-Fi is detected.
3 Wi-Fi Availability Locations(Wi-Fi提供場所)
You can check locations where Higashihiroshima Free Wi-Fi is available on the map via ‘Higashihiroshima Map’.
4 Important Notes(利用上の注意)
Before using the service, please carefully review the following documents:
5 Reference(参考)
Safe Use of Wireless LAN (Wi-Fi)
Inquiries
Digital Transformation Promotion Bureau (DX Suishi-kan, DX推進監) : 082-420-0944
Location: 5F Main building
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更新日:2025年12月16日